Cookie Policy

1. Understanding Cookies & Local Storage

Cookies are small text records stored on your hard disk by your web browser. Local Storage is a similar mechanism that allows web pages to store key-value data directly inside the browser client. This data helps our application remember your preferences (like light/dark themes or font accessibility scales) without querying database servers on every page refresh.

2. Cookies We Utilize

We leverage cookies and local storage tokens strictly for essential functionality and basic analytics:

• Essential Preference Storage: To save your light/dark mode preference toggle state, and accessibility tools (font styling scale, dyselxia font active, cursor enlargement).
• Chatbot Session Cache: To retain chat messages inside the floating support window during navigation between pages.
• Basic Analytics: We use safe third-party analytics cookies to review aggregate visitor statistics like country distributions and loading time metrics.

3. How to Disable Cookies

You can block or delete cookies by adjusting your browser parameters (Chrome, Firefox, Safari, Edge). Blocking essential local storage/cookies may reset your accessibility widget choices and clear current messages inside our AI chatbot support panel.